Anabix
Zendesk

Show tickets from Zendesk in Anabix

Tickets posted for current company in Anabix.

Privacy: Your authentication info needed.
Requires Premium Plan.
Beside the company profile in application Anabix this scenario shows company’s tickets from help desk Zendesk. Tickets sent from the company’s email address are considered as company’s.

Connected Applications and Services

Screen preview

NameTitleUrgentCreated atDeadlineComplete (%)Actual time spent
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
yes2/15/2017, 1:40:00 PM7/13/2017, 8:15:00 AM54
Displayed first 10 records Configure table
Example showing Dativery in Anabix . You can add more components from other scenarios aswell.

How are data collected

#1
Anabix
Help desk ticket in Anabix
Active when you open Help desk ticket in Anabix
#2
Zendesk
Perform search action Uses data from #1
Ask remote service for search.