Close.io
Freshdesk

Show tickets from Freshdesk in Close.io

Tickets posted for current company in Close.io.

Privacy: Your authentication info needed.
Requires Premium Plan.
Beside the company profile in application Close.io this scenario shows company’s tickets from help desk Freshdesk. Tickets sent from the company’s email address are considered as company’s.

Connected Applications and Services

Screen preview

NameTitleUrgentCreated atDeadlineComplete (%)Actual time spent
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Yeslast year8 months ago54
Displayed first 10 records Configure table
Example showing Dativery in Close.io . You can add more components from other scenarios aswell.

How are data collected

#1
Close.io
Help desk ticket in Close.io
Active when you open Help desk ticket in Close.io
#2
Freshdesk
Perform search action Uses data from #1
Ask remote service for search.