Anabix
Freshdesk

Show tickets from Freshdesk in Anabix

Tickets posted for current company in Anabix.

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Beside the company profile in application Anabix this scenario shows company’s tickets from help desk Freshdesk. Tickets sent from the company’s email address are considered as company’s.

Connected Applications and Services

Screen preview

NameTitleUrgentCreated atDeadlineComplete (%)Actual time spent
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
yeslast yearlast year54
Displayed first 10 records Configure table
Example showing Dativery in Anabix . You can add more components from other scenarios aswell.

How are data collected

#1
Anabix
Help desk ticket in Anabix
Active when you open Help desk ticket in Anabix
#2
Freshdesk
Perform search action Uses data from #1
Ask remote service for search.