FullContact in Freshdesk
See social contacts of your email partner using FullContact directly in Freshdesk.
How does it work? Based on the email addresses and the names of the people listed in e-mail message header, Dativery finds person’s profile in FullContact service. From that profile, Dativery gets person’s photo and links to his or her social networks like Facebook, Twitter, or LinkedIn. FullContact service also provides the names of companies (including social network links) in some way connected with the person. The information you get is displayed in the Dativery panel so you can easily keep track of your contacts and their activities.
Note: Some people may not be known by FullContact. The service may also not find the appropriate profiles of people on social networks and related companies.
Connected Applications and Services
Adds social profiles to address books contacts.
Customer support and helpdesk.
Application improves search results for companies and thus the functionality of scenarios.
How are data collected
Active when you open Email message in Freshdesk
Search company in other applications.